Benchmarking

question 54

Multiple Choice

Benchmarking:

• A)compares the efficiency and effectiveness of your business processes against strict standards.
• B)allows industry participants to develop industry-wide standards.
• C)is used to measure the speed and responsiveness of information technology.
• D)synchronizes the business processes of customers, suppliers, and trading partners.

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Definitions:

Albert Ellis

An influential psychologist known for developing Rational Emotive Behavior Therapy (REBT), a form of cognitive-behavioral therapy.

Over-reliance

The excessive dependence on something or someone.

Distorting Reality

The act of misrepresenting or misconstruing facts or situations, often to align with one's own beliefs or to manipulate the perception of others.

Impulse Control

The ability of an individual to resist or delay an impulse, drive, or temptation to act.