Which of the Following Is an Important Capability for Sales

question 69

Multiple Choice

Which of the following is an important capability for sales processes that is found in most major CRM software products?

• A)Returns management
• B)Lead management
• C)Channel promotions management
• D)Events management

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Definitions:

Reordering

The process of ordering additional stock to replenish inventory before it runs out.

Office Supplies

Items used in offices for daily operations, including paper, pens, computers, and furniture.

Ethical Tone

The overall mood or character regarding ethics set by a company's leadership, influencing the organization's culture and ethical behavior.

Top Management

The highest-level executives in an organization, responsible for setting strategic goals, making major decisions, and representing corporate interests.