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Identify two supply chain models.Which is better?
Customer Satisfaction
Refers to the degree to which a company's products or services meet or exceed customer expectations.
Rework Costs
Costs incurred to correct defective product or service before it is delivered to the customer.
Shopfloor Personnel Qualification
The level of training and skills that employees working directly in production or the manufacturing area possess.
Non-financial Measures
Performance indicators that are not monetary in nature, such as customer satisfaction, employee turnover, or quality of service.
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