Describe the Use of Personalization and Customization in E-Commerce

question 64

Essay

Describe the use of personalization and customization in e-commerce.What business value do these techniques have?

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Definitions:

Shadow Negotiation

The often unspoken and strategic aspect of negotiation that involves the management of power, perception, and conflict.

Negotiators

Individuals or parties involved in discussion or dialogue to reach an agreement or resolve a dispute.

Boundaries

Boundaries are the limits or borders that individuals or groups establish to protect their well-being, define their space, or clarify roles and responsibilities in relationships.

Tactic

A specific action or strategy planned to achieve a short-term goal or to tackle a specific part of a negotiation or problem.