Laura Sent a Text Message to Betty Telling Her That

question 75

Multiple Choice

Laura sent a text message to Betty telling her that she would come by to pick her up after work so they could go shopping.Betty, however, made other plans for the evening thinking Laura was talking about going shopping the next day.Which of the following best explains what went wrong with the communication?

• A) Laura used a wrong channel of communication.
• B) Scanability of the message was poor.
• C) Betty decoded the message incorrectly.
• D) The complexity capacity of text messaging is poor.

---

Definitions:

Standard Deviation

A gauge for the level of deviation or dispersion within a group of quantities.

μ

The symbol used to represent the population mean in statistics.

Frequency Distributions

A statistical tool that organizes data by recording the number of times each value or group of values occurs.

Normal Distributions

A bell-shaped distribution that is symmetric about the mean, showing that data near the mean are more frequent in occurrence than data far from the mean.