Shelly, a Technician, Was Particularly Concerned About the Changes

question 101

Multiple Choice

Shelly, a technician, was particularly concerned about the changes.She had spent a number of years ingratiating herself with one of the doctors and, because of it, she had earned special privileges, such as taking extended lunches with her husband.Shelly's resistance to change came from her ________.

• A) belief that uncertainty would increase
• B) fear that she would be forced out of her habit
• C) concern over personal loss
• D) belief that Kelly's changes would harm the organization

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