Shelly, a Technician, Was Particularly Concerned About the Changes

question 101

Multiple Choice

Shelly, a technician, was particularly concerned about the changes.She had spent a number of years ingratiating herself with one of the doctors and, because of it, she had earned special privileges, such as taking extended lunches with her husband.Shelly's resistance to change came from her ________.

• A) belief that uncertainty would increase
• B) fear that she would be forced out of her habit
• C) concern over personal loss
• D) belief that Kelly's changes would harm the organization

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Definitions:

Cognitive Psychology

The study of mental processes such as "attention, language use, memory, perception, problem solving, creativity, and thinking."

Mental Processes

Internal cognitive operations that underlie behaviors and perceptions, including thinking, memory, and problem-solving.

Scientific Study

A systematic investigation and analysis of materials and sources in order to establish facts and reach new conclusions.

Functionalist Theory

A perspective in sociology and anthropology that emphasizes the interconnectedness of society by focusing on how its various parts maintain social order.