Match the IT architecture choice with the term for which it is often associated.
Definitions:
Customer Service
The assistance and advice provided by a company to those people who buy or use its products or services.
Ekman
Refers to Paul Ekman, a psychologist known for his research on nonverbal behavior and the universality of facial expressions in conveying emotions.
Guilt
A negative emotional state associated with anxiety, tension, and agitation.
Vague Sense
An indistinct or unclear perception or understanding of something, often leaving one uncertain.
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