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Building a business case for an IT investment:
Hygiene Factor
Elements of the work environment that, according to Herzberg's two-factor theory, prevent job dissatisfaction but do not necessarily enhance job satisfaction, such as salary and working conditions.
Job Security
The chance or likelihood of a person maintaining their employment without facing the possibility of losing their job.
Autonomy
The degree of independence and self-direction that an individual or entity possesses.
Experienced Responsibility
The feeling or condition of having obligations or duties as a result of one's actions or roles gained through experience.
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Q69: The text argues that a strategic perspective