The Balanced Scorecard

question 42

Multiple Choice

The balanced scorecard:

• A) Is a tool used to communicate the organizational metrics using a traffic light approach (red/yellow/green).
• B) Is a method used to evaluate the health of an organization by looking at all value drivers such as the customers, the workforce, the financials, and business processes.
• C) Focuses its attention on an organization's financials.
• D) Is used to communicate the TCO for an IT investment.
• E) Is one of many metrics used to evaluate the value of an IT investment.

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Definitions:

Donee Beneficiary

A third party who benefits from a contract made between two other parties.

Incidental Beneficiary

A third party who benefits from a contract between two other parties, despite not being a party to that contract and having no rights to enforce the terms of the contract.

Intended Beneficiary

A person or entity that is not a party to a contract but stands to benefit from the contract's performance.

Obligor

A contractual party who agrees to do something for the other party.