Besides Financial Metrics, What Metrics Help an IT Organization Manage

question 66

Short Answer

Besides financial metrics, what metrics help an IT organization manage its IT investments?

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Definitions:

Variable Production Costs

Costs that vary directly with the level of production, such as raw materials and direct labor expenses.

Variable Costing

An accounting method which only includes variable costs (direct materials, direct labor, and variable manufacturing overhead) in product costs.

Unit Product Cost

The cost assigned to a single unit of a product, incorporating all relevant expenses involved in its production.

Gross Margin

The difference between revenue and cost of goods sold, which indicates how much the company earns from its core business activities before overhead costs.