Which of the Following Guidelines Do Not Apply to Creating

question 39

Multiple Choice

Which of the following guidelines do not apply to creating ecommerce sites?

• A) Customers should feel confident that they are buying the correct amount.
• B) Instill a feeling of confidence in the company by displaying a privacy policy and security information.
• C) Allow the customer to change the order quantity or remove items from the shopping cart.
• D) Create a feedback screen that validates that mandatory fields have been correctly entered but will be flexible enough to allow customers to submit an order even if incorrect.

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Definitions:

Motivation

The internal drive or external incentive that stimulates energy, direction, and persistence in behavior towards achieving specific goals.

Instrumentality

The perception that a certain level of effort will lead to a specific level of performance.

Motivation Process

The psychological mechanisms and factors that drive individuals towards achieving certain goals or fulfilling specific needs.

Unsatisfied Needs

Refers to desires or requirements of individuals that have not been fulfilled.