Text Analytics Can Help Organizational Decision Makers Realize Valuable Insights

question 29

True/False

Text analytics can help organizational decision makers realize valuable insights into what customers are thinking about the organization, the values and actions of the company, as well as customer or vendor motivations for beginning, maintaining, improving, or discontinuing a relationship.

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Definitions:

Personality Development

The formation and growth of the enduring patterns of thought, feeling, and behavior that distinguish an individual.

Cognitive Structures

The mental frameworks and concepts that individuals use to organize and interpret information.

Gender Schemas

Cognitive frameworks that organize information related to gender, influencing how individuals perceive and interact with their social world.

Psychodynamic

A psychological theory or approach that emphasizes unconscious psychological processes (e.g., wishes, fears) and contends that childhood experiences are crucial in shaping adult personality.