What Is the Expected Dollar Rate of Return on Euro

question 19

Multiple Choice

What is the expected dollar rate of return on euro deposits if today's exchange rate is $1.167 per euro, next year's expected exchange rate is $1.10 per euro, the dollar interest rate is 10%, and the euro interest rate is 5%?

• A) 10%
• B) 11%
• C) -1%
• D) 0%

Understand the positive role of customer complaints in improving service.

Recognize the distinction between personal attacks and constructive feedback.

Identify strategies for handling impossible customer requests effectively.

Appreciate the role of feedback in improving business operations.