A ________ Is a Repository of Customer Information That Records

question 46

Multiple Choice

A ________ is a repository of customer information that records all of the contacts that a customer has with a firm and generates a customer profile available to everyone in the firm with a need to know the customer.

• A)customer service chat system
• B)CRM system
• C)data warehouse
• D)transactive content system

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Definitions:

Credibility

The quality of being trusted and believed in, often important in establishing expertise or reliability in a given field.

Chronic Medical

Pertaining to long-term medical conditions that are persistent or otherwise lasting in their effects on health.

Psychiatric Disorders

Conditions affecting mood, thinking, and behavior, often requiring clinical intervention.

Correctional Nurse

A registered nurse who works within the corrections system to provide care to inmates in jails, prisons, and juvenile detention centers.