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Service Rate
The Service Rate is a measure of the capability of a service system to handle customer demands or transactions within a given time frame, often used in queuing theory.
Poisson Distribution
A statistical distribution that expresses the probability of a given number of events occurring in a fixed interval of time or space when these events happen with a known constant rate and independently of the time since the last event.
Negative Exponential Distribution
A probability distribution used to model time between events in a Poisson process, often applied in reliability engineering and queuing theory.
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