Which of the Following Is Not an Example of Organizational

question 85

Multiple Choice

Which of the following is not an example of organizational capabilities?

• A) outstanding customer service
• B) reputation with customers for quality and reliability
• C) innovativeness of products and services
• D) ability to hire, motivate, and retain human capital

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Definitions:

Provider Credibility

The perceived trustworthiness and expertise of a service provider, which can affect the willingness of individuals to engage with and accept the services offered.

Cultural Perspective

The viewpoint that reflects beliefs, values, and practices stemming from one's cultural background.

Immediate Benefit

The direct and prompt advantage gained from a particular action or decision.

Autoplastic Solutions

Coping strategies in which an individual attempts to change themselves to adapt to or deal with their environment or situations.