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Identify and Describe the Two Types of Customer Relationship Management

question 85

Essay

Identify and describe the two types of customer relationship management applications.


Definitions:

Revenue Account

An account that tracks the income a company generates from its business activities, excluding expenses.

Asset

A valuable economic entity held or overseen by an individual, business, or state, expected to bring about future advantage.

Sales

The total revenue generated from the sale of goods or services over a specific period.

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