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Identify and describe the two types of customer relationship management applications.
Sales Price Variance
The difference between the actual sales revenue received from a product and the expected revenue, based on the planned selling price and actual quantity sold.
Actual Sales Price
The price at which goods or services are actually sold, which may vary from the list or expected price.
Budgeted Sales Price
Projected price at which a product is expected to be sold, used in financial planning and analysis.
Standard Costs
Pre-determined or estimated costs to perform an operation, produce a product, or offer a service, used as a basis for pricing and budgetary control.
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