An Example of a Business Using Information Systems for Customer

question 20

Multiple Choice

An example of a business using information systems for customer and supplier intimacy is

• A)Wal-Mart's Retail Link system.
• B)the Mandarin Oriental hotel's customer-preference tracking system.
• C)Verizon's Web-based digital dashboard.
• D)Apple Inc.'s iPod.
• E)Citibank's ATMs.

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Definitions:

Gram

A unit of measure for mass that is equal to 0.001 kilograms.

Milliliters

A measurement of capacity in the metric system, equal to 0.001 liters.

Ounce

A unit of weight in the US customary and British imperial systems, equal to 1/16 of a pound or approximately 28.35 grams.

Milligram

A mass unit that is equivalent to 0.001 of a gram.