The Set of Business Processes,culture,and Behavior Required to Obtain Value

question 87

Multiple Choice

The set of business processes,culture,and behavior required to obtain value from investments in information systems is one type of:

• A)knowledge culture.
• B)knowledge discovery.
• C)organizational and management capital.
• D)organizational routine.
• E)knowledge.

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Definitions:

Reengineering

A process of radically redesigning an organization's processes, systems, and structure to achieve significant improvements in performance, efficiency, and service.

Complex Processes

Processes that are characterized by difficulty, intricacy, or involving multiple interrelated elements.

Survey Feedback

A method of gathering data from respondents and then providing them with the results for purposes of insight, reflection, or initiating change.

Change Agents

Individuals or entities that act as catalysts for change, facilitating, and implementing new ideas, strategies, or technologies within an organization.