_____ Refers to the Willingness of Employees to Engage in Behaviors

question 34

Multiple Choice

_____ refers to the willingness of employees to engage in behaviors that help the organization achieve its goals.

• A) Organizational commitment
• B) Organizational citizenship
• C) Organizational turnover
• D) Organizational compliance

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Definitions:

Public Relations

The strategy of communication designed to cultivate mutually advantageous relations between organizations and their communities.

Communication Management

The systematic planning, implementing, monitoring, and revision of all the channels of communication within an organization, and between organizations; aimed at achieving the objectives of a marketing campaign.

Publicity

The public visibility or awareness for any product, service, or organization, often achieved through media coverage without direct payment.

Credibility

The quality of being trusted and believed in, vital for brands and individuals to influence and persuade their audience effectively.