Conducting Customer Satisfaction Surveys Can Be an Effective Source of Information

question 25

True/False

Conducting customer satisfaction surveys can be an effective source of information to identify training needs of current employees.

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Definitions:

Franklin D Roosevelt

The 32nd President of the United States, who served four terms from 1933 to 1945 and led the country during the Great Depression and World War II.

Yalta Accords

Agreements made during the 1945 Yalta Conference by the Allied powers, outlining the post-World War II reorganization of Europe.

Manchukuo

A puppet state in Northeast China and Inner Mongolia, established by Japan in 1932 and lasting until the end of World War II. It was part of Japan's imperialist expansion and occupation.