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____ serve as company spokespeople by defending the company's actions when confronted by a regulatory agency or the media.
Training Needs
The specific learning requirements or gaps that training aims to address, improving the skills and knowledge of the workforce.
Incremental Revenue
The additional revenue generated from a new business strategy or activity compared to a base scenario.
Customer Information Software
A type of software designed to manage and analyze data related to customers, often used to support sales, marketing, and customer service activities.
Inbound Calls
Calls received by a company or organization from outside, typically from customers or clients seeking assistance, information, or services.
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