The Act of Simply Measuring and Reporting Information on Certain

question 58

Multiple Choice

The act of simply measuring and reporting information on certain processes:

• A)focuses the attention of employees on those processes that are being measured.
• B)diverts the employee's attention to other activities that are not being measured.
• C)disproves the saying "What gets measured gets managed."
• D)has no effect on employee behavior.

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FTC

The Federal Trade Commission, a governmental agency in the United States responsible for protecting consumers and maintaining competition.

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Marketing practices that mislead or trick consumers into believing something about a product or service that is not true.

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