The Purpose of the Balanced Scorecard Is BEST Described as Helping

question 48

Multiple Choice

The purpose of the Balanced Scorecard is BEST described as helping an organization:

• A)develop customer relations.
• B)mobilize employee skills for continuous improvements in processing capabilities, quality, and response times.
• C)introduce innovative products and services desired by target customers.
• D)translate an organization's mission,vision,and strategy into a set of performance measures that help to implement the strategy.

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Definitions:

Felony Offenses

Felony offenses are serious crimes typically punishable by imprisonment for more than one year or by death, such as murder, rape, and robbery.

Reliability

The degree to which an assessment tool produces stable and consistent results over time.

Utility

A term used to describe services provided to the public, such as water, electricity, natural gas, and sewage treatment.