Surveys of Employees' Satisfaction Is an Example of a Balanced

question 31

Multiple Choice

Surveys of employees' satisfaction is an example of a Balanced Scorecard's measure of the:

• A)process perspective.
• B)customer perspective.
• C)learning and growth perspective.
• D)financial perspective.

---

Definitions:

Mental Status

A person's level of cognitive and emotional functioning, often assessed through their appearance, behavior, speech, and memory.

Bladder Infection

An infection in the urinary system, specifically in the bladder, typically caused by bacteria and known as cystitis.

Fine-Motor Skills

The ability to coordinate small muscle movements, typically involving actions of the hands and fingers, like writing or tying shoelaces.

Middle-School Child

A young individual, typically between the ages of 11 and 14, attending middle school which bridges elementary and high school.