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Describe Five Reasons That Loyal Customers Are Valuable

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Describe five reasons that loyal customers are valuable.


Definitions:

Part-time

Employment with fewer hours per week compared to a full-time position, offering flexibility but typically fewer benefits.

Contextual Performance

An individual's actions that support the organizational environment, rather than specific job tasks, contributing to organizational effectiveness through indirect means.

Organizational Citizenship Behaviors

Voluntary actions of employees that contribute to the organization but are not part of their formal role obligations.

Management-by-objectives

A strategic management model that aims to improve the performance of an organization by clearly defining objectives that are agreed to by both management and employees.

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