You Have Been Hired to Implement an Enterprise System That

question 5

Multiple Choice

You have been hired to implement an enterprise system that will automate much of the billing and accounting work for a statewide HVAC services company. Which of the following would you prepare to describe how the new system will affect a firm's structure and operations?

• A) information systems plan
• B) internal integration report
• C) sociotechnical design report
• D) organizational impact analysis

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Definitions:

Direct Observation

A qualitative research method involving the systematic watching and recording of behaviors, events, or phenomena in their natural settings.

Traditional Thinking

Traditional thinking refers to ideas and beliefs that are handed down from generation to generation, often resistant to change and rooted in historical and cultural precedents.

Sociological Thinking

The process of questioning the obvious, examining societal patterns, and considering the social context of behaviour.

Scientific Thinking

A method of inquiry that emphasizes empirical evidence, skepticism, and the systematic pursuit of knowledge through observation and experimentation.