________________ Allows One to Use Social Media to Interact with Customers;

question 46

Multiple Choice

________________ allows one to use social media to interact with customers; derive customer insights,this describes which important application of social business?

• A) Crowdsourcing
• B) Blogs and wikis
• C) Social commerce
• D) Social marketing

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Definitions:

Perceptual Information

Information that is sensed and interpreted by the brain from the environment through the sensory organs, forming the basis of perception.

Gibson

Refers to James J. Gibson, an influential psychologist known for his work on visual perception and affordances.

Johansson

Likely refers to Gunnar Johansson, a psychologist known for his research on visual perception, particularly in motion perception.

Lights

Sources of illumination, both natural and artificial, that enable visibility.