Examlex
How do disruptive technologies radically change the business landscape and environment?
"Wow" Experience
An exceptionally impressive or surprising event, service, or product that exceeds expectations.
Customer
An individual or entity that purchases goods or services from another individual or entity, often the focal point in business transactions.
Service-Oriented
Characterized by or focused on providing services rather than goods, often demanding a high degree of interpersonal interaction and customer satisfaction.
Organizational Citizenship Behavior
Voluntary behaviors exhibited by employees that contribute to the overall positive functioning and culture of the organization, which are not directly rewarded.
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