CRM Software Can Help Organizations Identify High-Value Customers for Preferential

question 80

True/False

CRM software can help organizations identify high-value customers for preferential treatments.

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Definitions:

Energy Recovery

The process of capturing energy that would otherwise be wasted, often by converting it into electricity or useful heat.

McClelland's Research

The study conducted by psychologist David McClelland that focuses on human motivation, particularly the theory of Needs which includes Achievement, Power, and Affiliation.

High Achievers

Individuals who consistently reach or surpass goals due to their motivation, skills, and effort.

Socialized Power

Power used responsibly and for the benefit of the group or society rather than for personal gain.