Operational CRM Applications Include Tools for

question 37

Multiple Choice

Operational CRM applications include tools for

• A) identifying buying patterns.
• B) calculating CLTV.
• C) salesforce automation.
• D) pinpointing unprofitable customers.

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Definitions:

Purchasing-Power Parity

An economic theory stating that in the absence of transaction costs and with efficient markets, equivalent goods should have the same price when converted into a common currency.

Purchasing-Power Parity

A theory which posits that currencies are in equilibrium in terms of exchange rates when the purchasing power in both countries is identical.

Gold

A yellow precious metal valued for its rarity, durability, and use in jewelry, electronics, and as a form of currency.

Net Exports

The sum total of a country's exports minus its imports, showcasing the balance of trade.