Information from CRM Systems Increases Sales Revenue by _______________________________________ for Focused

question 77

Multiple Choice

Information from CRM systems increases sales revenue by _______________________________________ for focused marketing and cross-selling.

• A) identifying the least expensive customers and segments
• B) identifying the most expensive customers and segments
• C) identifying the least profitable customers and segments
• D) identifying the most profitable customers and segments

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Definitions:

Scenario Forecast

A planning tool involving the analysis of future situations by considering different plausible states of the world or business environment.

Multiple Predictor Estimates

A method in statistics and forecasting using various predictors or variables to estimate an outcome.

HR Specialists

Professionals within the human resources field who are focused on specific areas like recruitment, training, benefits, or labor relations.

Delphi Technique

A structured communication technique originally developed as a systematic, interactive forecasting method which relies on a panel of experts.