The Only Information Available to Add to Slide Footers Are

question 31

True/False

The only information available to add to slide footers are slide numbers and the current date.

Identify the constructive nature of complaints in a business context.

Understand the importance of being perceived as a customer-focused business through careful listening to complaints.

Learn the role of building meaningful relationships with customers in encouraging repeat business.

Recognize the necessity of adhering to professionalism and ethics in customer service.

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Definitions:

FOB Shipping Point

A term in shipping where the buyer assumes responsibility for the goods and shipping cost as soon as the goods leave the seller’s premises.

Freight Charges

Costs incurred for transporting goods from one place to another by sea, air, or land.

Trade Discount

A reduction in the listed price of goods or services offered by sellers to buyers in a commercial transaction.

Customer Discount

A reduction in the price of goods or services offered to customers, usually to encourage prompt payment or increase sales volume.