In a Typical Business Letter,a(n)________ Includes a Title and Last

question 26

Multiple Choice

In a typical business letter,a(n) ________ includes a title and last name,followed by a colon.

• A) greeting
• B) salutation
• C) introduction
• D) closing

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Definitions:

Action Learning

Training in which teams get an actual problem, work on solving it and commit to an action plan, and are accountable for carrying it out.

Behavior Modeling

A training method that involves observing, learning, and then imitating the behavior of others to acquire new skills or behaviors.

Instructional Design

A process of systematically developing training to meet specified needs.

Needs Assessment

The process of evaluating the organization, individual employees, and employees' tasks to determine what kinds of training, if any, are necessary.