Which of the Following Is an Element of Body Language

question 27

Multiple Choice

Which of the following is an element of body language?

• A) Silence
• B) A shrug
• C) A handshake
• D) All of the above

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Definitions:

Two-Way Communication

A form of communication where information flows back and forth between two parties, allowing for feedback and interaction.

Customer Benefit Approach

The customer benefit approach focuses on presenting how a product or service can solve a customer's problem or improve their situation.

Gift

An item given willingly to someone without expectation of payment; typically a gesture of goodwill or symbol of appreciation.

Asking Question

A technique in sales and communication involving the use of questions to engage with a potential customer, understand their needs, and guide them towards a solution.