Larry Regularly Fails to Meet Sales Goals but Routinely Demands

question 73

Multiple Choice

Larry regularly fails to meet sales goals but routinely demands bonuses anyway. Despite his lack of effort, he believes that the organization owes him. This is a classic example of:

• A) Employee dissatisfaction
• B) Inequitable treatment
• C) Equitable treatment
• D) Employee entitlement

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Definitions:

Brand Loyalty

The tendency of consumers to continue buying the same brand's products or services over time, often due to satisfaction or perceived value.

Retailers

Businesses or persons that sell goods directly to consumers for personal use.

Defensive Pessimists

Individuals who employ a strategy of anticipating negative outcomes in order to manage expectations and prepare for challenges.

Optimists

Individuals who generally expect positive outcomes and focus on the most hopeful aspects of situations.