When Confronted with Disciplinary Problems from Employees, the Supervisor Should

question 31

Multiple Choice

When confronted with disciplinary problems from employees, the supervisor should:

• A) Take appropriate action to discourage borderline employees from attempting similar violations.
• B) Ignore the problem employee and hope that the "silent treatment" is effective.
• C) Handle the matter in public to set an example.
• D) Avoid taking action quickly, since some disciplinary situations can and should be overlooked.

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Definitions:

Claim Messages

Communications asserting a right to something, typically within a business context, such as claims for refunds or adjustments.

Legitimate Requests

Inquiries or appeals that are reasonable, justified, and in compliance with established norms or policies.

Acknowledgment Messages

Messages that confirm receipt or recognition of information, often used in professional communication.

Recurring Messages

Communications that are repeatedly sent or conveyed, often scheduled or cyclical in nature.