Beatriz Has Been Asked to Create Specific Objectives for the Quality-Control

question 26

Multiple Choice

Beatriz has been asked to create specific objectives for the quality-control department she supervises. Her company has received a number of complaints from customers who have found broken or ill-fitting parts in the products they have purchased. Which of the following would be a well-stated objective?

• A) Reduce the number of defective products that leave the factory by 50% over the next four months.
• B) Work smarter not harder.
• C) Get it right the first time.
• D) Strive for customer satisfaction at all times.

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Definitions:

Indirect Correlation

A negative correlation where the values of variables move in opposite directions.

Nondirectional Correlation

A type of correlation that measures the strength and direction of a relationship between two variables, without assuming which variable influences the other.

Unidirectional Correlation

A correlation where an increase in one variable is associated with an increase in another or a decrease in one is associated with a decrease in the other, without implying causation.

Negative Correlation

An association between two variables characterized by the increase of one and the decrease of the other.