Trish Supervises a Group of Employees Who Are Physically Located

question 21

Multiple Choice

Trish supervises a group of employees who are physically located in a different part of the United States than she is, whereas Roger, her colleague, supervises employees who are all headquartered in the same location that he is. Trish probably can:

• A) Manage more people than Roger.
• B) Manage fewer people than Roger.
• C) Create a new layer of management.
• D) Have the authority to decrease her span of control.

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Definitions:

Direct Claim

A clear and straightforward statement or demand made by someone usually seeking redress or asserting a right.

We-viewpoint

A communication strategy that emphasizes unity by using inclusive language, often seen in business or team environments to foster collaboration.

Direct Claim

A request or demand for a payment or remedy, often in the context of customer service or insurance, which is straightforward and to the point.

Polite Statement

A form of communication that shows respect to the receiver, often used to maintain a positive relationship.