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Brandon has been selected as the lead IT analyst for a resource center project at a small virtual company. For the time being, his primary supervisor will be the manager of the resource center, however he will also report to the company's IT manager for technical issues and tasks. This type of management structure is referred to as:
John Shotter
Social psychologist known for his contributions to the development of social constructionism and the exploration of conversational realities.
Confirming
The act of acknowledging and validating another person's feelings, thoughts, or experiences.
Disconfirming
Communication that negates or invalidates the self-esteem, feelings, or perceptions of another person.
Accurate Responding
The act of providing responses that are correct and appropriate to the context or question posed.
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