Which of the Following Statements About Employee Complaints in Nonunionized

question 9

Multiple Choice

Which of the following statements about employee complaints in nonunionized firms is NOT True?

• A) Some employees complain to their supervisors at every possible opportunity.
• B) Employees sometimes approach their supervisor as a group when they have a complaint in the belief that doing so strengthens their position.
• C) Legitimate complaints sometimes go unheard because employees fear bringing them to their supervisors.
• D) Without union representation, employee complaints are always ignored.

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Definitions:

Delivery Expenses

Costs associated with the transport of goods from the seller to the buyer, which can include freight, packaging, and handling fees.

Indirect Expenses

Costs that are not directly tied to the production of goods or services, such as administrative salaries, rent, and utilities.

Cost Center

A business unit or department within an organization that does not directly generate revenue but incurs costs, and its performance is evaluated based on cost control.

Investment Center

An investment center is a business unit or division within an organization that is responsible for its own revenues, expenses, and assets, and its performance is often evaluated based on return on investment (ROI) or other profitability ratios.