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Complaint procedures usually differ from grievance procedures in two respects.Name them.
Actual Performance
is the real, measurable output or results achieved by an individual, team, or organization, as opposed to expected or projected outcomes.
Unfavourable Direction
A situation or trend that is not advantageous or beneficial, potentially leading to adverse outcomes or failure.
Multidimensional Thinking
The ability to analyze and approach problems from multiple perspectives and dimensions, recognizing various factors and potential impacts.
Time Horizons
The length of time over which an investment, project, or policy is intended or expected to operate or have an effect.
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