John Performs His Work as a Retail Clerk in a Satisfactory

question 5

Multiple Choice

John performs his work as a retail clerk in a satisfactory manner. He has good attendance and arrives on time, he completes special tasks as assigned, and he assists customers as necessary with few customer complaints. He has attended all of the required training for the job but has not made an effort to do any additional training or learn new tasks to make himself more promotable. John is satisfied with being average. As his manager, you would describe John as someone who:

• A) is competent but lacks the motivation to be a top performer.
• B) is highly motivated but lacks competency.
• C) has low motivation and low competence.
• D) has a poor attitude but seems to excel at his job.
• E) is highly competent and motivated but needs to be disciplined.

---

Definitions:

Generalized Anxiety Disorder

A mental health condition characterized by persistent and excessive worry about various aspects of life, not tied to any specific threat.

Neurological Tests

Medical tests and procedures used to examine the nervous system (brain, spinal cord, and nerves) to diagnose diseases and conditions.

Autonomic Nervous System

The part of the nervous system that controls involuntary bodily functions, like heart rate, digestion, and respiration, divided into the sympathetic and parasympathetic nervous systems.

Anxiety Disorders

A category of mental health disorders characterized by significant feelings of anxiety and fear, interfering with daily activities.