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A company that has as strategy of differentiation in regard to customer service should design jobs to include an emphasis on qualifications such as strong interpersonal and communication skills.
Opportunity Rate
The rate of return of a foregone investment compared to the potential return on the chosen investment.
Net Float
The difference between checks written against and deposited in an account, reflecting the time lag between writing a check and clearing it.
Available Balance
The amount of funds in an account that are accessible for withdrawal or use, considering any pending transactions.
Book Balance
The amount of money on record in a company’s financial accounts, often compared to the available cash balance to identify discrepancies.
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