Joan Applied for a Job in Another Department Within Her

question 18

Multiple Choice

Joan applied for a job in another department within her current company. She was not selected and was upset because she felt she was the more qualified person. This scenario can often happen when an organization uses ________ to fill a vacant position.

• A) internal recruitment
• B) employment advertising
• C) job posting
• D) external recruitment
• E) Both A and C

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Definitions:

Motivation

The process that initiates, guides, and maintains goal-oriented behaviors. It is what causes us to take action, whether to fulfill a need or achieve a goal.

Hygiene Factors

According to Herzberg's motivation-hygiene theory, these are factors that can lead to dissatisfaction if absent but do not necessarily motivate if present; they include aspects like salary, company policies, and working conditions.

Herzberg's Two-Factor Theory

A motivational theory proposing that job satisfaction and dissatisfaction arise from two distinct sets of factors: hygiene factors and motivators.

Maslow's Need Hierarchy

A theory in psychology proposed by Abraham Maslow, which outlines a hierarchy of human needs from basic (physiological) to higher (self-actualization) needs.