If Someone Is a Visual Learner Which of the Following

question 12

Multiple Choice

If someone is a visual learner which of the following would they most likely prefer?

• A) A video showing examples of good and bad customer service
• B) A lecture about customer service principles
• C) A self learning packet to read about customer service policies
• D) To take detailed notes during the training program to refer to later
• E) A role play exercise to practice customer service skills

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Definitions:

Mezzo Skills

Social work practice skills that focus on small-to-medium-sized groups, including families and other small community groups.

Social Advocacy

Involves efforts to influence public policy and resource allocation decisions within political, economic, and social systems and institutions.

Cause Advocacy

The act of actively supporting or advocating for a specific cause, issue, or set of values to instigate change or raise awareness.

Health Care Reform

Changes and updates made to the health care system to improve access, quality, and affordability of healthcare.