The Direct Measures Approach

question 33

Multiple Choice

The direct measures approach:

• A) evaluates employees based on a graphic rating scales which is tied to specific behaviors.
• B) forces the rater to choose a statement which best describes the employees job performance.
• C) focuses on quantifiable outcomes such as productivity or sales.
• D) is driven by goal setting with the employee and continually evaluating progress.
• E) requires the manager to divide employees into one of several predetermined categories.

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Definitions:

Six Sigma

A set of techniques and tools for process improvement aimed at reducing errors and improving quality in manufacturing and business processes.

Continuous Improvement

A management philosophy that focuses on making ongoing efforts to improve products, services, or processes.

Culture

The collective attitudes, customs, values, and practices that characterize a group, organization, or society.

Reactive Change

Modifications or adjustments made in response to external pressures or unforeseen events, rather than through proactive planning.