John, the Supervisor, Has Never Really Got Along with Mary

question 45

Short Answer

John, the supervisor, has never really got along with Mary, a production worker on his shift. She is very outspoken and can tend to be overbearing at times. When doing Mary's evaluation John rates her rather low even though she is one of his top performers in regard to productivity. This would be an example of ________ error.

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Definitions:

Easily Distracted

A state where an individual's attention shifts frequently from one task to another with little focus.

Win-Win Solution

An outcome of a negotiation or conflict resolution where all parties involved perceive themselves as having benefited equally.

Emotional Maturity

The ability to understand, manage, and express one's emotions effectively and to handle interpersonal relationships judiciously and empathetically.

Emotional Intelligence

The ability to understand and manage oneself and relate effectively to others.