________ Is the Organizational Commitment to Developing and Enhancing Long-Term

question 12

Multiple Choice

________ is the organizational commitment to developing and enhancing long-term, mutually beneficial relationships with profitable or potentially profitable customers.

• A) Customer retention
• B) Customer lifetime value
• C) Customer satisfaction
• D) Relationship marketing
• E) Reward programming

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Definitions:

Allison CEC

Allison CEC likely refers to a controller or software used in Allison Transmission systems for commercial or heavy vehicles, designed to manage or enhance transmission functions.

Vehicle VIN

The Vehicle VIN, or Vehicle Identification Number, is a unique code used to identify individual motor vehicles, comprising a series of letters and numbers that encode specific data about the vehicle.

Part Numbers

Part numbers are unique identifiers assigned to each specific part in machinery or equipment for identification and ordering purposes.

Latching Solenoids

Electromagnetic devices that maintain their position (either open or closed) without continuous power supply.